Gray Digital Media Launches AI Voice & Chat Agent to Help Businesses Capture Every Lead, 24/7

FOR IMMEDIATE RELEASE

Gray Digital Media Launches AI Voice & Chat Agent to Help Businesses Capture Every Lead, 24/7

‍New AI-powered solution answers calls, engages website visitors, and books appointments automatically, giving businesses a fully managed system to never miss a sales opportunity again.

ATLANTA, Ga. — Gray Digital Media (GDM) announced the launch of its AI Voice & Chat Agent, a new offering designed to help businesses capture, qualify, and convert leads around the clock. The solution addresses one of the most common gaps in the sales process: response time, ensuring no call, chat, or after-hours inquiry goes unanswered.

For many businesses, the challenge isn't generating demand, it's responding to it fast enough to close the sale. Every unanswered call, ignored chat, or missed after-hours inquiry represents lost revenue. GDM's AI Voice & Chat Agent closes that gap by combining an AI Voice Receptionist and AI Website Chatbot into a single, fully managed conversion system.

"Businesses are doing the hard work of generating demand, but too often losing the sale because the response isn't fast enough," said Mike Gordon, Senior Director of GDM Operations & Initiatives. "Our AI Voice & Chat Agent makes sure every lead gets a response in seconds, not hours, so businesses can turn the interest they've already earned into booked appointments and closed deals."

How It Works

GDM's AI Voice & Chat Agent gives businesses an always-on conversion layer built to work alongside their existing operations, including:

• AI Voice Receptionist that answers every call in under 60 seconds, 24/7/365, and can handle up to 200 concurrent calls at once
• AI Website Chatbot that qualifies visitors and books meetings directly onto the business's calendar
• Live CRM pipeline giving businesses full visibility into every lead as it comes in
• Multilingual support, communicating in more than 15 languages so no lead is left behind
• Automated SMS follow-up and reminders to keep leads engaged after the first interaction
• White-glove onboarding with a dedicated Customer Success Manager overseeing every account

For businesses already using platforms like ServiceTitan, Jobber, Housecall Pro, HubSpot, Salesforce, Pipedrive, or ActiveCampaign, GDM also offers a Voice AI + Chat Agent with CRM Integration, plugging directly into existing systems so leads land where teams already work, with faster close cycles powered by real-time data sync.

Empowering Teams, Not Replacing Them

Rather than adding to a business's workload, the AI Voice & Chat Agent is designed to empower existing teams by handling initial intake and qualification, freeing staff to focus on what matters most: closing the sale. The result is a growth system that works continuously in the background, filling calendars automatically and compounding pipeline results month after month.

The AI Voice & Chat Agent is already supporting businesses across industries including HVAC, roofing, plumbing, insurance, solar, restoration, home improvement, financial services, education, and cleaning services.

Availability

GDM's AI Voice & Chat Agent is available now to businesses nationwide. Businesses interested in learning more can schedule a free, personalized demo and experience the AI Voice Receptionist firsthand by simply connecting with a GDM representative.

About Gray Digital Media

Gray Digital Media helps businesses grow through data-driven digital marketing and advertising solutions. Backed by Gray Media's decades of trusted local market experience, GDM combines strategy, technology, and hands-on support to help businesses connect with the audiences that matter most and turn opportunity into measurable growth.

Media Contact: Michael Gordon, Senior Director, GDM Operations and Initiatives, michael.gordon@graydigitalmedia.com

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